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I can't view a very important file on neither of my devices

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I had never had a problem with Acrobat.com before.  I modified a very important file on June 6th and saved to my Acrobat.com   For the past week, I haven't been able to open up the file from either of my devices.  Theres no preview available and it tells me the to download so I can view but it won't allow me to download. Its in PDF format and its 6.0 MB.  I tried accessing from my Galaxy Note 10.1, Note 3 and my laptop and it won't allow.  This file has changes necessary for work and I am really frustrated to have trusted Acrobat.com. 


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