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Re: Trim marks positioning incorrect for files that have a larger crop box than trim box

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Is this ever going to be resolved?  I just spent 3 hours to an Support analyst who simply told me the following -

 

Pradeep Kumar M: Sorry Abdel, that is not possible.

Abdel: what is not possible?

Abdel: trim and bleed?


Is this how adobe are to support us?


Abdel: we have been using trim and bleed for the last 10 years

Abdel: you say it is not possible?

Abdel: do you have cs6?

Pradeep Kumar M: Let me provide you with the feature request form. So you can update the issue on that so our engineering team will check on that.

Abdel: it is not a feature request

Abdel: this needs resolving

Pradeep Kumar M: https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

Pradeep Kumar M: Abdel,  since the results are appearing same on our end also you can visit that forms for further update on this.

Pradeep Kumar M: Is there anything else I can help you with?


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