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How do I resolve an Error 100 message when downloading the Acrobat XI cloud?

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I just paid for a twelve-month access to Acrobat XI through the creative cloud. Now I am getting an Error 100 message. I am not an employee of Acrobat, and I am not getting a paycheck, so I am not going to troubleshoot this issue. Will someone on the technical staff at Adobe please resolve this issue? I understand you only care about the money, but please try to behave like a competent professional and provide the services you are selling instead of continuing to steal money from everyone.

 

You designed this program and offered it for sale to the public as a viable product. I paid for it. It doesn't work. Please resolve this issue.

 

Thank you.


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