No, no, no. The typical scenario is this client who sends me text which she formatted in her email program, even though I repeatedly asked her to type the text and format it in MSWord... This client is an elderly woman who knows nothing about computers, so I have to accept her shortcomings, what can I do.... The only example that did actually work, retaining its formatting — happened to be the one with text originated from me... But that's not the kind of situation I'm faced with and asking about.
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