check your account to make sure you have a current cc subscription, https://www.adobe.com/account.html
if you do, sign out and then back in to your cc desktop app using the same adobe id that has your subscription.
check your account to make sure you have a current cc subscription, https://www.adobe.com/account.html
if you do, sign out and then back in to your cc desktop app using the same adobe id that has your subscription.