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not understanding advanced actions yet--important tutorials are missing

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I'm having a real hard time learning these though I read everything I can get my hands on about it. I've found some videos from earlier versions of Captivate that I think will help me get a handle on it. But more than half the time, the videos won't play.

 

One that helped me almost get it last year isn't even found when I search. It was Allen Partridge's video called Drag and Drop Extravaganza. Another I really need is Part 2 of a 6-part tutorial Vish (sp?) and Pooja did on Advanced Actions. Part 1 played, 2 won't, and 3 does, but I need to see 2 first. No idea if the rest of the series plays.

 

How can I get Adobe to make these older video links work again? I tried phoning, but of course that was a fiasco. I sent a note to support quite a while ago, but heard nothing on it. Any ideas?


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