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Re: Cant install the "Creative Cloud Set-up" software

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Hey Jeff,

 

Thanks for the advice. I worked all the 4 steps thoroughly and everything was fine, all the tests passed.

 

Unfortunately it did not solve the problem.

 

I even tried some further steps that did not work:

  • Although executing the setup as administrator, I logged in with another user, who happens to be an administrator himself, just to be sure.
  • I added the executable setup file to my windows firewall, allowing all traffic for it manually
  • I totally disabled my Antivirus Software
  • I tried at least 5 different networks. One of them is my home network, managed by myself with no restrictions whatsoever.
  • I tried again. It is not working for more than 2 weeks now.

 

None of these solved the problem either.

 

Is there something else I could try, or do I have to head for Phase One?


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