In essence, if Adobe switched from Jive, we'd all start from scratch. That isn't acceptable to the decision-makers.
- The database is proprietary - nobody has ever managed to migrate existing forum data from Jive to something else, and we have millions of records. People may not care if their points are reset, but all the answered questions are vital for customer support. It isn't just a case of "make the jive site into a static archive" - Adobe rent the platform, Jive's invoices don't change whether it's read-only or not..
- All the links to pages on this domain would break - there are tens of thousands of those, scattered everywhere from Adobe.com to YouTube.
- Being frank, this site runs on Jive's CDN so Adobe doesn't have the hassle of running one of their own. Given how much traffic the place gets it's not just a case of renting a server in a co-lo facility.
People are working hard to fix the bugs with Jive, but there's no escaping the fact that Adobe has limited funds. When you see what's coming next week hopefully you'll agree that spending their cash on product developments has been a sensible decision - after all, we're here because we're users of Adobe's software, not professional forum testers .
John Waller wrote:
I still cannot see why Adobe cannot cut the apron strings with Jive and implement a solution more attuned to being a forum which we can all use properly.